Thursday, December 23, 2010

Find 2 eg.s of RSS in action; post 350 words re. how the use of RSS can enhance a provider's ability to service its customers.

http://www.sl.nsw.gov.au/rss/index.html

Looking at the RSS of the State Library of NSW makes it clear what these things are about - I really had no understanding of them - and at core they allow the library to help interested users keep pace with changes, be they new resources, or updates to existing systems, especially relevant as the SLNSW has been busy FINALLY digitising its card catalogues. By offering RSS a user may be made aware of newly digitised resources without periodically having to re-trawl the entire database to see if there is anything new in.
Though this isn't meant to be a critique, the other RSS I looked at was the State Emergency Service's, and was disappointed to find that as opposed to regular, locality specific updates - topically flood threats, but also for bushfires &c., which would enable people to be informed about their local conditions, best plans of action, local points of contact &c., the feeds seemed more like press releases. So, not for disseminating life important information, but a vehicle for spin.

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